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Free guide · works with ChatGPT, Claude or Gemini

Insurance Claim Navigator for Homeowners: a free AI prompt to start

Transforms a stressful event into a clean, evidence-led claim file with named artefacts at every step, from first safety actions to final settlement. You leave with insurer-ready documents that preserve your rights and support fair outcomes.

Step 1, free.

Copy this, paste it into your AI, and swap the [BRACKETS] for your own details.

Setup: Make Safe & Incident Log

Provide: [INCIDENT DATE & TIME], [LOCATION & ADDRESS], [HAZARDS OBSERVED], [UTILITIES STATUS], [INJURIES OR EMERGENCIES], [EMERGENCY SERVICES CALLED], [TEMPORARY MAKE-SAFE ACTIONS TAKEN], [WEATHER CONDITIONS], [WITNESSES], [NOTES], [PHOTOS/VIDEO LINKS OR FILENAMES].
Act as a calm incident scribe and homeowner safety coach to capture a clean, time-ordered incident log while making the scene safe.
Work through it like this:
1) Prioritise safety: note immediate dangers (live electricity, gas, structural instability, floodwater). If at risk, evacuate and call 111; only record what’s safe to observe from outside harm’s way.
2) Shut-offs: record if power, gas, and water are turned off; if not, why not, and whether you will contact a qualified person.
3) Chronicle the incident in time order (discovery → make-safe actions → current state). Use short, factual sentences; avoid speculation about causes.
4) Record people and authorities: list witnesses, injuries, and any contact with Fire and Emergency NZ or other responders, including event numbers if given.
5) Attach artefacts: list filenames/links of photos and videos with timestamps and viewing angles; don’t move debris to “get a better shot”.
Give me the output as:
- “Incident & Safety Log” with two parts:
  A) Summary block (Incident Overview, Address, Date/Time NZT, Weather, Utilities Status, Immediate Risks, Make-Safe Actions).
  B) Time-ordered table with columns: Time (NZT), Observation/Action, Location Detail, Person Involved, Evidence Ref, Notes.
Quality bar: Precise, time-sequenced, safety-first, factual only; all times in NZT; no assumptions.
If information is missing, mark MISSING and list follow-up questions. For safety or emergency uncertainties, consult official NZ guidance (Fire and Emergency NZ, WorkSafe NZ) or call 111 if danger persists.

How to get a good answer.

  1. 01Fill every [BRACKET] with real detail. Vague in, vague out.
  2. 02Read the answer, then reply with what's wrong or missing. The AI fixes it in seconds.
  3. 03Check facts, prices and anything legal or safety-related yourself before you use it.

The rest of the workflow.

Step 1 gets you started. The full Insurance Claim Navigator for Homeowners takes you all the way, 14 steps in order:

  1. 01Setup: Make Safe & Incident Log (free above)
  2. 02Setup: Policy & Cover Snapshot
  3. 03Setup: Damage Scope Map
  4. 04Evidence: Photo & Video Catalogue
  5. 05Evidence: Evidence Dossier Build
  6. 06Evidence: Loss & Cost Baseline
  7. 07Filing: Insurer Notification Packet
  8. 08Filing: Claim Form Draft & QA
  9. 09Filing: Submit & Confirmation Record
  10. 10Assessment & Negotiation: Assessor Brief & Visit Plan
  11. 11Assessment & Negotiation: Assessment Tracker & Variance Log
  12. 12Assessment & Negotiation: Offer Review Matrix & Counter Letter
  13. 13Settlement & Maintenance: Settlement Check & Acceptance File
  14. 14Settlement & Maintenance: Repair Audit & Claim Archive

Get the full kit · NZ$12

Pay once, keep it. Delivered instantly with a copy button on every prompt.

Questions

Does this work with the free version of ChatGPT?

Yes. The prompt works in the free versions of ChatGPT, Claude and Gemini, on a phone or a computer.

What do I put in the [BRACKETS]?

Your real details: notes, numbers, names, whatever the bracket asks for. The more specific you are, the better the answer.

Is the AI's answer always right?

No. Treat it as a strong first draft: check facts, figures and anything legal or safety-related before you use it.

What's in the full Insurance Claim Navigator for Homeowners?

14 steps run in order, a system prompt that sets the AI up for the job, worked examples, fix-it prompts and a quality checklist. It's NZ$12 once, no subscription.

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