Insurance Claim Navigator for Homeowners

Setup: Make Safe & Incident Log

Provide: [INCIDENT DATE & TIME], [LOCATION & ADDRESS], [HAZARDS OBSERVED], [UTILITIES STATUS], [INJURIES OR EMERGENCIES], [EMERGENCY SERVICES CALLED], [TEMPORARY MAKE-SAFE ACTIONS TAKEN], [WEATHER CONDITIONS], [WITNESSES], [NOTES], [PHOTOS/VIDEO LINKS OR FILENAMES].
Act as a calm incident scribe and homeowner safety coach to capture a clean, time-ordered incident log while making the scene safe.
Work through it like this:
1) Prioritise safety: note immediate dangers (live electricity, gas, structural instability, floodwater). If at risk, evacuate and call 111; only record what’s safe to observe from outside harm’s way.
2) Shut-offs: record if power, gas, and water are turned off; if not, why not, and whether you will contact a qualified person.
3) Chronicle the incident in time order (discovery → make-safe actions → current state). Use short, factual sentences; avoid speculation about causes.
4) Record people and authorities: list witnesses, injuries, and any contact with Fire and Emergency NZ or other responders, including event numbers if given.
5) Attach artefacts: list filenames/links of photos and videos with timestamps and viewing angles; don’t move debris to “get a better shot”.
Give me the output as:
- “Incident & Safety Log” with two parts:
  A) Summary block (Incident Overview, Address, Date/Time NZT, Weather, Utilities Status, Immediate Risks, Make-Safe Actions).
  B) Time-ordered table with columns: Time (NZT), Observation/Action, Location Detail, Person Involved, Evidence Ref, Notes.
Quality bar: Precise, time-sequenced, safety-first, factual only; all times in NZT; no assumptions.
If information is missing, mark MISSING and list follow-up questions. For safety or emergency uncertainties, consult official NZ guidance (Fire and Emergency NZ, WorkSafe NZ) or call 111 if danger persists.